In order to have the best experience, we invite clients to arrive 10 minutes early for bookings to ensure there is plenty of time to check in, use the bathroom and fill out any necessary forms. As a courtesy to all our clients a prompt appointment schedule is adhered to, late appointments may not be honored. Treatments begun late will be shortened in consideration of the next client.
At Nails4Males we have a strict 24 hour cancellation policy in order to accommodate the high demand of appointments. This policy applies across the board whether booked in person, on the phone, via email or online through our website or app. We are happy to cancel or reschedule appointments, providing we have at least 24 hours notice. For the avoidance of doubt failure to notify Nails4Males within 24 hours will result in the loss of the appointment and 100% cancellation fee or loss of a bundle item. No refunds will be given to cancelled or rescheduled bookings. Bookings with less than 24 hours notice will not be downgraded and the full value at time of booking is payable. Clients arriving more than ten minutes late for their appointments will risk loosing their appointment and being charged in full. Please note in the event of a late arrival, we may not be able to carry out the complete treatment, you will however be charged for the full value of the treatment that was made at time of booking. A no-show and repeat cancellations are required by the system to then only book via our app.
Groups of 3 or more will require a 50% deposit made. An invoice will be sent for the booking and once the deposit is settled the booking will be made. We will require 48 hours in order to change or cancel the booking and deposits are calculated according to each treatment.
All treatments purchased as a bundle must be paid for in full at the time of purchase. Treatment bundles are non-refundable and non-transferable between accounts. All treatment bundles must be redeemed within 12 months of the date of purchase; any treatments left untaken after 12 months will be forfeited.
Treatment bundles that have expired will not be extended.
If paying with a gift voucher you must give details at time of booking. Gift vouchers must be presented at reception upon arrival for the booked treatment. Failure to attend an appointment will result in full or partial payment for your visit to be deducted from your gift voucher. We will however honour the remaining balance of the voucher for future use.
Gift vouchers are valid for a period of 12 months. Nails4Males will not accept responsibility for lost, stolen or damaged gift vouchers.
Gift vouchers may not be exchanged for cash or other vouchers. Change will not be given, but the balance will remain on the voucher until its expiry date.
We ask clients to look after their property while at Nails4Males as we are unable to take responsibility of items left unattended.
Nail Aftercare Service
In the event you chip your nails within 24 days after service, please report this with a photo to firstname.lastname@example.org and we will offer you a free touch-up on the effected nails within seven days. Outside this period there will be a small fee, please refer to price list.
Rest assured that your privacy is important to us, and we are committed to maintaining the privacy of any personal information we collect from you. We do not share any of your personal information with any third party organizations.
All purchases are final and we are unable to exchange or refund.
Various promotional offers are run throughout the year, date and time restrictions may apply. Offers may not be used in conjunction with each other.
Nails4Males reserves the right to cancel any promotions running at any given time.
The Right to Refuse Treatments
Please note we reserve the right to refuse treatments; disrespect and rudeness towards Nails4Males will not be tolerated.
Nails4Males reserve the right to amend Terms and Conditions as and when it is considered necessary to do so. Reasonable notice will be given for this.